Online News : India : Bangalore : Express HealthCare : Telemedicine : Your Doctor Just a Phone Call Away

The service provided by BPL mobile, it's a unique initiative in India

 

Pioneering a one-of-its-kind service and the first one to be launched in India, BPL Mobile, a leading mobile service provider, has launched 'Doctor on Call', a 9-to-9 service that provides live interaction between doctors and patients over the phone. Marking another first in VAS innovation, BPL Mobile has launched this service with an attempt to provide a virtual channel that enables subscribers an instant access to quality medical assistance.

Powered by HealthcareMagic.com, the service will provide a first time consultation over the phone where the doctors will diagnose the patient's problems under three categories depending on the condition of the patient, 'acute,' 'chronic' and 'emergency.' HealthcareMagic.com is a new age healthcare company based out of Bangalore, providing novel healthcare services for health conscious customers across the country. Their services include 'live chat with a doctor' and 'phone chat with a doctor.' They have been at the forefront of innovative healthcare services, handling patient queries with utmost attention to quality and patient confidentiality. While the doctor who attends the call will probe to understand the present condition of the patient on the phone and will offer palliative home remedy to the subscriber under the type: 'acute condition' the attending doctor will suggest a future course of action in terms of lifestyle change, preventive measures and specialist to be consulted for further management for the type: 'chronic condition.' In case of an emergency, the doctor will suggest if the calling patient needs to be rushed to the nearest hospital, based on the history and then will immediately end the call.

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